Customer Service | Progressive Office Cabling

Improving Customer Service by Installing Network Cabling

24 Jan 2011

Installing network cabling in your office environment can have a profound effect on your employees’ ability to communicate with one another and with customers. This can give your business a unique edge over the competition that could result in a more loyal following and increased revenue.

Having all of your office PCs and equipment networked gives every employee access to important business application and pertinent customer and product data. Even employees who perform work from off-site locations can have the same access to information that your “in house” employees do which will allow them to efficiently and effectively fulfill customer needs.

Remote Control Support

4 Oct 2008

Stu Kushner

IT Support, computer-remote-control Well, I don't know how long a good thing like this will last. But I was looking around on the Internet and I was searching for an inexpensive remote control solution. For my company, Progressive Office, we frequently need to be able to remotely control a client computer. The benefits to this capability are obvious. Some problems can be resolved remotely. And because the subscription to my current remote control solution was up for renewal, I started looking around for a new solution.

I found one! I now use CrossLoop. I setup the account and now we have the ability to remotely control any computer from any computer. It is very stable, easy to use and it's FREE. The only problem I had was that I learned that it would not support my dual monitor setup. So, I had to disable the second monitor before trying to take control of a computer. Otherwise, it has worked perfectly.

ChatStat is no longer free (see article below). So, I don't know if this will last either. But I used to pay about $100 a month. So, hopefully, if they do start to charge, it will be a lot less than $100.

Progressive Office is a Computer IT Support company in Washington, DC.