Some small business owners who are experiencing success are leery to make an upgrade to new technology for fear that the disruption may be damaging. In the case of VOIP phone service though the convenience, reliability and potential savings make upgrading something that every business owner should consider.
You may be completely satisfied with
Your current business phone system may be reliable and have plenty of features that you feel your business can’t do without, but even the greatest traditional business phone systems have limitations. That crowded closet full of phone equipment nestled in some corner of your office, that your business phone service needs to function, allows you to only use within the office setting.
By switching your current business phone service to a much more convenient VOIP service you’ll be giving your most important form of communication portability. You can connect with your customers and vendors via your VOIP service from your office,
Traditional business phone systems consist of a tremendous amount of complicated equipment tucked into a communications closet somewhere within your office. If you plan on making upgrades, additions or you just want to grow your business that equipment will likely have to undergo some serious changes that could take valuable time to implement. You are at the mercy of a field technician’s schedule every time a change or upgrade needs to be made to your equipment.
If you are looking for an easier, more efficient and more effective mode of phone communication
Every day you gather more information that is critical to the success of your business. Sales and customer service people compile new customer contact information, inventory is managed, quotes are generated and sales information is tallied.
Tying all of your office computer equipment together in a network gives you the opportunity to
I met with the General Manager of a Holiday Inn in Northern Virginia. She manages a 200-unit building in Arlington, Virginia, an affluent suburb of Washington, DC. Her property provides rooms and facilities to handle meetings and conferences for vacationers and business travelers. She told me that she is trying to get wireless access installed into her building because she is losing business and wasting money.
She said that her hotel is providing free Internet access but her competition is providing free wireless access. Clients and management prefer wireless because it is much easier to manage and access. Clients don't like having to plug in a cable and having to make changes to their network settings to enable network access. Management does not like having to deal with multiple failure points in managing the hundreds of routers spread throughout the building. There is one in each room.
So, they have a lot of complaints about Internet access. It is not convenient. Sometimes clients don't even have a patch cable. So, the problems are overwhelming for both sides. Additionally, they have Meeting and Conference Rooms that are not hard-wired. So, every time they schedule a Conference for a business client they also have to pay their Internet Service Provider (ISP) to extend a bundle of network cables into the Meeting and Conference Rooms. As you can imagine, this is a hassle and a large financial expense. It cuts into their profit margins. And it is also a major inconvenience for both the staff and the customers.
We have presented a proposal to install network cabling and I expect to get approval in the coming weeks. It will save them time, money and reduce their efforts in providing reliable and fast Internet to their clients. I will update this posting as things progress.