IT Support is like Hiring a Babysitter
Getting new clients in IT Support is like hiring a babysitter. You can't just get anyone off of the streets.
Bad Power Supply
How do you know when you have a bad power supply? Well, the symptoms are fairly basic. I had a client call me last week. He said his computer would not turn on. So, I asked him to tell me if anything came up on the monitor. He said, "No, the monitor is blank". So, I asked if he could see any lights come on the CPU and he told me that the CPU's LEDs were also dark. So, I asked him to put his ear to the power supply and tell me if he could hear the fan turning. He said it seemed quiet.
So, as a final test, I asked him to carefully look at the power supply and to tell me if the fan is spinning. He said it was not. Therefore, the power supply was bad. The next trick was in looking up the exact make and model and finding a generic replacement that would fit into the system. We did and we were able to get his computer back up and working the same day.
Call Progressive Office if you need IT Support at 202-462-4290.