Data Cabling, Network cablingVOIP
Written by Stu Kushner

Why Businesses should use VoIP

VOIP FOR YOUR BUSINESSCompanies across the nation are reducing their cost of doing business and improving customer service by using VoIP. Companies send all their information over their broadband Internet connection, including voice calls from employees and information from PCs. Companies gain savings in areas such as start up, long distance, conferencing and network infrastructure.

VoIP turns Internet infrastructure into a huge global telephone network. All phone systems can take advantage of VoIP lines. Companies don’t need an IP based (IP PBX) or an IP compatible phone system. VoIP converts the voice signal from a company telephone into a digital signal which travels over the Internet then it’s converted back at the other end which allows you to talk to anyone with a standard number.

Besides telephone cost savings, companies using VoIP gain long-term benefits such as:

• Improved team collaboration
• Improved individual productivity
• Better quality of service to customers
• Faster responsiveness to customers
• Better support for globalization efforts

According to a Gartner survey, businesses using Voice Over Internet Protocol believe it’s better than a traditional telephone system in many categories including:

• Administration
• Advanced features
• Vendor support
• Cost of ownership
• Quality of service
• End-user satisfaction

The survey showed that in each of these categories Voice Over Internet Protocol scored at least 70 percent better than a traditional telephone system. VoIP improves your business.

About Stu Kushner

Born and raised in Silver Spring, MD. Stu Kushner began his career at Boeing Commercial Aircraft and then on to Hexcel and Case/Rixon where he specialized in CAD/CAM (computer design and robotics). In 1986, he started Progressive Office. The earliest years were about networking small businesses and providing IT support. But since 2008, the company has concentrated exclusively on providing office network cabling solutions.

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